Learner Guide-ICTICT445 Connect and configure devices and hardware components LGA Units of competency SIRXMKT002 Use

Units of competency SIRXMKT002 Use social media to engage customers SIRXCEG006 Provide online customer service BSBXCS303 Securely manage personally identifiable information and workplace information ICTWEB304 Build simple web pages * We can develop additional elective units that are not listed on request (Please contact us for further information)

taxation and insurance requirements for the micro business BSBWOR301 Organise personal work priorities and development ICPPRN384 Set up and produce basic digital print * We can develop additional elective units that are not listed on request (Please contact us for further information)

Units of competency HLTREF001 Develop reflexology practice HLTREF002 Provide reflexology for relaxation * We can develop additional elective units that are not listed on request (Please contact us for further information)

Core units BSBFIN601 Manage organisational finances BSBOPS601 Develop and implement business plans SITXCCS016 Develop and manage quality customer service practices SITXFIN009 Manage finances within a budget SITXFIN010 Prepare and monitor budgets SITXFIN011 Manage physical assets SITXGLC002 Identify and manage legal risks and comply with law SITXHRM009 Lead and manage people SITXHRM010 Recruit

Learner Guide-ICTICT445 Connect and configure devices and hardware components LGA Units of competency SIRXMKT002 UseOur learner guides contain everything you need to begin training your learners. The learner guides have been aligned to learner cohorts, industry needs and ACSF indicated levels. In order to achieve this, we have conducted: Industry consultation Robust validations Assessment of best practice holistic delivery We provide all documents to you in Microsoft Word format, so you can easily customise them as required. You are free to rebrand and reproduce