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Core units CPCPCM2039 Carry out interactive workplace communication CPCPCM2040 Read plans
Core units CHCCOM005 Communicate and work in health or community services CHCDIV001 Work with diverse people HLTINF001 Comply with infection prevention and control policies and procedures HLTWHS001 Participate in workplace health and safety Elective units BSBADM101 Use business equipment and resources BSBCUS201 Deliver a service to customers BSBINM201 Process and maintain workplace information BSBWOR202 Organise and complete daily work activities BSBWOR204 Use business technology BSBITU201 Produce simple word processed documents BSBITU202 Create and use spreadsheets BSBWOR203 Work effectively with others * We can develop additional elective units that are not listed on request (Please
Core units FNSCRD401 Assess credit applications FNSCRD412 Establish and maintain appropriate security options for credit facilities FNSCRD415 Manage overdue customer accounts FNSCUS412 Resolve disputes FNSINC411 Conduct work according to professional practices in the financial services industry FNSORG411 Conduct individual work within a compliance framework FNSRSK411 Apply risk management strategies to own work Electives BSBLDR411 Demonstrate leadership in the workplace BSBLDR414 Lead team effectiveness BSBOPS305 Process customer complaints * We can develop additional elective units that are not listed on request (Please contact us for further information)
Core units MEM16006A Organise and communicate information MEM16008A Interact with computing technology MEM22001A Perform engineering activities MEM22002A Manage self in the engineering environment MEM30007A Select common engineering materials MEM30012A Apply mathematical techniques in a manufacturing
SCORM Compliant Package-SITEEVT031 Determine event feasibility HLT Core units CPCPCM2039 Carry out* The full Microsoft Office learner and assessment kit for this unit must be purchased for this pricing.
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