SCORM Compliant Package-ICTPMG804 Evaluate and use telecommunications management networks New The trainer assessment pack includes

The trainer assessment pack includes benchmark answers and evidence criteria used to assess the student’s competence (i

Units of competency CHCCOM001 Provide first point of contact CHCCCS030 Determine and respond to carer needs * We can develop additional elective units that are not listed on request (Please contact us for further information)

Units of competency SITXFIN004 Prepare and monitor budgets SITXHRM003 Lead and manage people SITXMGT002 Establish and conduct business relationships SITXWHS003 Implement and monitor work health and safety practices SITXFIN003 Manage finances within a budget SITXCCS008 Develop and manage quality customer service practices SITXMGT001 Monitor work operations SITXCOM005 Manage conflict BSBWRT401 Write complex documents * We can develop additional elective units that are not listed on request (Please contact us for further information)

Units of competency MSMSUP205 Transfer loads PMASUP305 Operate offshore cranes PMASUP237 Undertake crane

SCORM Compliant Package-ICTPMG804 Evaluate and use telecommunications management networks New The trainer assessment pack includes* The full Microsoft Office learner and assessment kit for this unit must be purchased for this pricing.