SCORM Compliant Package-AMPR105 Provide service to customers Pre-Order The self-study guide is a

The self-study guide is a tool that can be used to help a student extend their learning

Core units MSMENV272 Participate in environmentally sustainable work practices MSMSUP102 Communicate in the workplace MSMSUP106 Work in a team MSMWHS200 Work safely SIRXCEG001 Engage the customer Elective units MSFGN3003 Advise customers on products and services BSBCMM301 Process customer complaints BSBCUE304 Provide sales solutions to customers BSBCUS301 Deliver and monitor a service to customers BSBDES202 Evaluate the nature of design in a specific industry context BSBDES301 Explore the use of colour MSFGN2001 Make measurements and calculations * We can develop additional elective units that are not listed on request (Please contact us for further information)

Units of competency ICTICT435 Create technical documentation BSBTEC301 Design and produce business documents CUAWRT404 Perform writing and editing tasks * We can develop additional elective units that are not listed on request (Please contact us for further information)

Core units BSBWOR301 Organise personal work priorities and development CPCCOHS1001A Work safely in the construction industry CUAIND301 Work effectively in the creative arts industry CUAWHS302 Apply work health and safety practices CUAPPR304 Participate in collaborative creative projects SITXCCS303 Provide service to customers Elective Units CPCCCM1013A Plan and organise works CPCCCM1015A Carry out measurements and calculations CPCCCM2001A Read and interpret plans and specifications CPCCOHS2001A Apply OHS requirements

SCORM Compliant Package-AMPR105 Provide service to customers Pre-Order The self-study guide is a* The full Microsoft Office learner and assessment kit for this unit must be purchased for this pricing.