Learning and Assessment Kit-SITXMGT005 Establish and conduct business relationships 22477VIC valley irons and flashings CPCCRT3004

valley irons and flashings CPCCRT3004 Repair and renovate tile roofs CPCCWHS2001 Apply WHS requirements

Units of competency SIRXCEG002 Assist with customer difficulties BSBOPS304 Deliver and monitor a service to customers BSBOPS305 Process customer complaints SIRXPDK001 Advise on products and services * We can develop additional elective units that are not listed on request (Please contact us for further information)

test and maintain non-gaseous pre-engineered fire-suppression systems CPPFES2039 Identify

It assists trainers to deliver effective

Learning and Assessment Kit-SITXMGT005 Establish and conduct business relationships 22477VIC valley irons and flashings CPCCRT3004Our learner and assessment resources contain everything you need to begin training and assessing your learners. Our learner resources include: Learner Guide PowerPoint Presentation Session Plan Classroom Activities Self Study Guide Our assessment resources include: Assessment Pack (Student) Trainer Assessment Pack (Marking Guide) Mapping for each unit of competency Assessment Record Tools Our learner and assessment resources have been aligned to